Support services by DWS will have you sleeping like a baby.
Our support team is here 24 hours a day to assist you
with any issue. If you need immediate changes made
to your site, upgrades in your services or if you have
questions about your account our team is here to help.
DWS offers three levels of support
to ensure that you've got the right coverage. With each
level of support DWS increases the variety of support
features offered to you.
Our
entry level of support provides all our customers
with a basic email support service. Support
issues are responded to within 24-hours guaranteed.
E-Tech is great for low maintenance sites that
require minimal or no changes. You can easily
upgrade to our LinkTech or HyperTech services
at any time.
If
you need more than an email response system or
prefer to talk to a Technical Associate live,
LinkTech provides you with unlimited
phone and email support along with limited
site changes.
LinkTech is great for customers who need additional
support or occasionally need changes made to their
site.
For
those who need fast response and access to resources,
look no further. With member access and advanced
support features, HyperTech gives support a whole
new meaning.
HyperTech is great for high maintenance sites
that require frequent changes to text, graphics,
or even the addtion of new pages.
2010 Dolenic Website
Solutions. Website designs cannnot be reproduced
without written consent.
Serving the following areas for more than 5 years:
Detroit • Cleveland • Pittsburgh
Phone: 248-890-2332 Fax: 248-270-2332 Email: info@dolenic.com